International award-winning executive recruitment expert Monroe Consulting Group is recruiting on behalf of a global leader in digital health, is looking for an Account Manager to maintaining the client's stability and influences their potential growth.
Job Responsibilities:
Client Management
- Manage and ensure quality of our client services
- Management and handling of key client briefs, projects and requests, including the refinement of the above
- Typical day-to-day management of clients and their requests including presentations, documentation, client activity administration, etc.
- Key person supervising the excellence of projects; effectively manage and interpret Client feedback; guide/lead Account Managers and Account Executives to implement projects smoothly and effectively
- Support line manager in developing initiatives for new business or extending existing business
- Financial control of billings and 3rd party costs
- Write/proofread major communications materials including executive internal memos, executive speeches, Q&A, sensitive topic statements, pitch docs or press releases
- Cultivate high-level contacts within business and industry relations
- Lead major offline activities/events and overall quality control
Strategy
- Provide Clients counsel in the development of successful customer management strategies
- Work with team to write/assist in writing communication/PR plans
- Understand industry/market trends and the success factors critical to the organization's long-term sustainability and competitiveness
- Be able to conduct project planning and reporting, and support line managers with campaign planning as well as strategic annual or quarterly plans
- Modify proposals based on changing business conditions
- Stay up-to-date with emerging technologies and social platforms and demonstrate understanding of how they can be integrated into communications programs
- For certain clients, assist in developing media relations strategy, seeking placements in print, broadcast and online media
Creative Leadership
- Drive the right Client briefs for internal stakeholders, mainly strategy, creative and delivery teams
- Take ownership of the quality of creative responses in conjunction with Associate Creative Director
- Ensure creative team motivation and working processes
- Oversee project briefings (both written & actual briefing) & client approval
- Provide creative judgement
Leadership & People Management
- Develop working relationships with Executives to ensure that once briefed the campaign/project moves forward smoothly
- Be the first stop in resolving problems raised by Executives
- Work with Account Director to project future account team personnel requirements and overcome any existing issues
- Assume responsibility. Proactive and energetic working attitude, and always be positive
- Take responsibility for management and motivation of account team members to allow them to achieve their maximum potential
- Abide by the WPP code of business conduct
Job Requirements:
- Educational Background: Bachelor's degree with major in Marketing, Communications, Advertisement, Media, Digital, Public relations, etc.
- 4-5 years of experience in communications or related field; industry experience preferred
- Main client would be Healthcare industry, therefore having knowledge and passion in healthcare, pharmaceutical, or science is a plus.
- Professional writing skills, strong presentation capabilities (proven media relations skills)
- Good command of English communication, especially speaking and writing skills
- An independent worker that works well on a team and can be proactive and a self-starter
- Detail-oriented, organized and dedicated; proactive and enthusiastic with an ability to juggle multiple tasks and meet deadlines; a quick learner