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Business Process Manager (Academe, Makati)

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Business Process Manager (Academe, Makati)

  • Location:

    Makati City

  • Sector:

    Monroe Professional Services

  • Job type:


  • Salary:


  • Contact:

    Gaze Angielab Mendoza

  • Contact email:

  • Job ref:


  • Published:

    26 days ago

  • Expiry date:


  • Startdate:


Executive search firm Monroe Consulting Group Philippines is recruiting on behalf of a prominent business school that focuses on developing business leaders in the Asia-Pacific region. They are seeking a Business Process Manager whose responsibilities typically involve overseeing and optimizing various operational processes to enhance efficiency, effectiveness, and compliance within the institution. He/She will be instrumental in driving operational excellence, fostering innovation, and supporting the institution's mission of providing high-quality education and services. This position requires onsite reporting in Makati City, Philippines.

Job summary:

The Business Process Manager will analyze and evaluate the existing business processes of the institution. He/ She is tasked to introduce interventions and innovations that would rectify problems, enhance efficiency, and ensure profitability and sustainability of the business.

Key job responsibilities include:

  • Performs analysis and evaluation on business processes related to productivity, quality, costs, and time management.
  • Develops strategies and new initiatives and outlines business process improvements.
  • Coordinates with different departments and stakeholders on the creation of cross-functional teams for the implementation of process improvement projects and initiatives.
  • Coordinates with different departments and stakeholders on the creation of cross-functional teams for the implementation of process improvement projects and initiatives.
  • Tracks, monitors, provides updates, communicate challenges and submits progress reports on ongoing process improvement projects and initiatives.
  • Participates in Budget planning, forecasting, resources allocation, and scheduling process improvement projects.
  • Trains and educates team members involved in the implementation, management, and operation of different business processes.


  • Planning and Organizing - Develops the organization required to implement strategic programs, delegate responsibilities, and allocate resources appropriately within the Unit.
  • Communication - Uses communication and negotiation skills to work with others to resolve complex or sensitive issues within the Institute or externally.
  • Adaptability and Flexibility - Initiates and manages the implementation of major changes in products, services or processes as circumstances warrant to maximize growth.
  • Decision Making and Accountability - Sets standards for personal accountability and ensures others are likewise appropriately held accountable for delivering results.
  • Problem Solving/Analytical Skills - Builds a logical approach to address problems or opportunities or manages the situation at hand by drawing on own knowledge and experience base, gathering and analyzing facts, calling on other references and resources as necessary, while keeping the best interest of students in mind.
  • Collaboration and Teamwork - Works effectively and cooperatively with others, builds and maintains strong relationships with team members and people in other functions, values differences and promotes team spirit and collaboration to achieve organizational objective.

Key job requirements include:

  • Education: Bachelor's or master's degree in Business or Project Management or any related field.
  • Minimum Experience: At least 3 years of experience in business process management in related industry.
  • Business Understanding: Project Management

Technical Knowledge:

  • Proficiency in Business Process Management Software
  • Proficiency in Project Management Software

Behavioral Skills:

  • Strong Organizational skills and attention to detail
  • Good communication skills and the ability to conduct meetings, seminars, and presentations
  • Advanced analytical and problem-solving skills