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Census Associate I - Billing & Collections

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Census Associate I - Billing & Collections

  • Location:


  • Sector:

    MRS Pharmacy

  • Job type:

    Temporary & Contract

  • Salary:


  • Contact:

    Nikhil Sharma

  • Contact email:

  • Job ref:


  • Published:

    about 2 months ago

  • Expiry date:


  • Client:

    Medical Recruitment Strategies

Summary: Primary responsibility to timely and accurately update and maintain payer and patient demographic information from census updates provided by facilities. Responsible for the research and/or resolution of assigned account portfolios in accordance with Client Service Billing Policies and Procedures.

Major Responsibilities:

  • Reconciles daily, weekly and monthly census updates provided by facilities. Verifies payer information, patient demographics, and other patient account information with a high level of accuracy in a timely manner.
  • Responsible for maintaining an inventory of changes to account information at the facility/patient level. Ultimate responsibility to ensure the accuracy and integrity of the payer hierarchy for patient accounts.
  • Works with internal and external customers to resolve assigned portfolio of accounts. Productivity records will also be maintained within expected deadlines.
  • Supports other departments, such as Billing, when volume or needs dictate.
  • Responsible to maintain the data integrity of alternate databases including but not limited to Payer code cross walks and bed/room stations (i.e. Hierarchy tool, Census tracker).
  • Work with customers and/or electronic interface to ensure receipt and completion of census documents according to Policy and Procedures.
  • Collaborate with billing team to promote accurate customer billing.
  • Foster team unity and team success through the sharing of knowledge, mentoring new associates and helping others successfully meet deadlines and objectives.
  • Works with Census Manager/Supervisor in researching pharmacy accounts requiring special attention, as indicated on Census reports and taking all necessary action to ensure accuracy of data being entered.
  • Works with Census Manager/Supervisor and other members of the management team on special projects as needed.
  • Performs other tasks as assigned.

Regarding Working Remote: Once an associate is meeting department standards they are allowed to work the hybrid schedule. This usually takes 2-3 months depending on the associate's progress.

Work Experience: Required: 1 year billing and/or collections experience.
Desired: Third Party Billing or collections/billing experience in the health-care industry; AS400 computer experience.

Required: Data entry, MS Excel and Word and basic computer knowledge, ability to work in high volume, fast paced environment
Desired: Understanding of basic insurance terminology, 10-key

Shift Timings: 8am-4:30pm.