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Channel Enablement Champion

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Channel Enablement Champion

  • Location:

    Pasig

  • Sector:

    Monroe Software & IT Consulting

  • Job type:

    Permanent

  • Salary:

    PHP37000 - PHP40000 per month + PHP 2,000 non taxable allowance

  • Contact:

    April Olavides

  • Contact email:

    april.olavides@monroeconsulting.com.ph

  • Job ref:

    BBBH400460_1658102389

  • Published:

    28 days ago

  • Expiry date:

    2022-08-09

  • Client:

    Monroe Consulting Group


Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of a global technology company who is delivering truly prominent IT solutions, IT Design, IT Management, Data Security, Business Reform, and Infrastructure Plan for enterprises. Due to the company's expansion to EMEA and Manila, our respected client is currently looking for an IT professional who has experience for the job of Channel Enablement Champion. The company is based in Pasig, Metro Manila, Philippines, that currently offers hybrid set - up (transportation covered via Grab Corporate account) with night shift work hours and devices/equipment will be provided.
The Channel Enablement Champion is responsible for assigned Service Provider's on-time consumption usage reporting. The CEC is also responsible for researching Service Provider background to properly categorize the account. Customer Experience is top priority in all that we do.



Job Description:

  • Profiling Service Provider customer through web research. This includes thorough review of company website, go to market strategy, number of employees, services offered, types of customers etc.
  • Categorize type of Service Provider (e.g., MSP, ISV, MSP, IaaS)
  • Primary focus on Service Provider's monthly cycle of on-time consumption usage reporting (orders).
  • Work with customer each month to maintain on-time usage reporting
  • Stay on top of credit card information working closely with credit card team to ensure monthly reports process on-time.
  • Interpersonal and relationship-building skills with customers and internal teams; ability to effectively communicate with customers, peers and management
  • Basic knowledge of Insight systems and vendor portals.
  • Ability to effectively communicate & present information through email, respond to questions from customers, and triage as required to meet customer needs.


Education and/or Experience:

  • Bachelor's degree (B. A.) from four-year College or university; or related experience and/or training; or equivalent combination of education and experience.
  • Experience of Insight's system is a plus