A leading bank requires an experienced front of house receptionist in their London office to cover holiday and sickness! The right candidate will be open to an ongoing temporary or ad hoc days.

Key Responsibilities
* To ensure that all visitors experience service excellence consistently, providing a warm, courteous and prompt welcome on arrival and throughout the client journey
* To host the main reception area energising the space and creating lasting impressions
* To provide an information service for the local area and liaise as a point of contact between clients and hosts, enhancing service with a concierge approach
* Ensure that the visitor and client spaces are immaculate at all times, taking ownership of the space and reporting issues appropriately
* Proactively deal with enquiries and requests in person, via the telephone or email, in a timely and professional manner

Skills and Experience
* Self-motivated individual committed to service excellence
* Ability to demonstrate empathy, excellent customer service and practical skills
* Skilled in guest/client service and confident in striving for excellence
* Must have excellent organisational skills and good attention to detail
* Must be computer literate including MS Office
* Ability to use own initiative and takes ownership
* Professional and high standard telephone etiquette
* Should have an excellent and positive "can do attitude" and a great team player and supporter
* Able to work in a busy and pressurised environment providing a discreet and personalised service.

If you possess the relevant skills and experience and are available immediately, please submit your CV today