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Customer Service Advisor - ideally with European language.

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Customer Service Advisor - ideally with European language.

  • Location:


  • Sector:

    LMA UK Business Support

  • Job type:

    Temporary & Contract

  • Salary:

    £15.00 - £15.49 per hour

  • Contact:

    Sue Mollison

  • Contact email:

  • Job ref:

    sm - 16673_1626886227

  • Published:

    8 days ago

  • Duration:

    3 - 6 months

  • Expiry date:


  • Startdate:


  • Client:


This role primarily exists to service our client's customers by providing customer focus, account management and functional expertise whilst contributing towards the European Customer Services vision.

"To be viewed as a highly skilled team dedicated to providing exceptional service to all our customers with integrity, enthusiasm and drive"

The Customer Service Representative is a key contributor to achieving this vision by delivering the following.
- Always striving to exceed internal/external customer expectations.
- Actively working with the team and team leader to identify opportunities to improve service
- Undertake tasks efficiently and accurately with attention to detail
- Ensures that customer requirements are fulfilled - order processing, VAS Manuals kept updated, and orders are converted to shipments in line with customer needs
- Builds relationships with external and internal customers by understanding customer needs and gaining their respect and trust.
- Represents the brands by offering a positive, motivated and can do approach
- Working across functions building partnerships that focus on service, problem solving and effective communication.


A second European language is desirable

Sales Order Processing

Account Management

- Minimum 2 years experience in a branded/wholesale customer services environment
- Customer Service orientated
- SAP experience preferred although not compulsory
- Excellent communication skills with customer focus at all times
- Strong team player with the ability to be able to contribute new ideas
- Adaptable to change
- Demonstrate drive and enthusiasm
- Adopt a proactive approach and be a "forward thinker"
- Well organized, ability to manage priorities and produce accurate work in a pressured environment.