Executive recruitment company Monroe Consulting Group's Industrial Division is recruiting on behalf of a well-established multinational company in the automotive and manufacturing industry.
Job summary:
The winning candidate will be responsible in supporting sales for technical enquiries and application while securing and increasing profitable sales (Gross Profit/Sales) based on the company's product and service portfolio for the assigned regional and customer responsibility.
Objective:
- To lead and supervise application engineering team in country.
- Manage local application engineering task to support business target.
- Assist Regional Engineering Manager to build up competence of application engineers and sales engineers in SEA region.
Job Responsibilities:
- Support sales and marketing staff with technical information about company's products
- Observe industry and competitor trends and report to Industry Sales Manager
- Establish contacts with key customers, providing technical consultancy, to secure and grow business.
- Report timely marketing information to management Technical.
- Lead and supervise local application engineering team.
- Provide application and engineering consultancy to key customers.
- Supervise product selection and calculation for customer applications.
- Provide advice on lubricants, sealing systems and installation for company's products.
- Supervise failure analysis and troubleshooting services to customers.
- Conduct product, application, and practical training seminars.
- Investigate bearing demands in specific industries and assist / liaise with Headquarters in product development for New Product opportunities.
- Provide support through Helpdesk or otherwise for Product interchanges and technical solution in Pre-sales stage.
- Report Technical activities at a defined interval to Management at the desired form.
- Liaise with Technical Office in regional and global headquarters on technical matters.
- Assist Regional Engineering Manager to organise and conduct technical training programmes to build up technical competency level of Application Engineers and Sales Engineers in SEA.
Job Requirements:
- Degree in Mechanical Engineering or relevant industries.
- At least 6 years of product management / sales / technical experience, preferably in the Pulp & Paper, Metals, Mining, Cement, Water Treatment, Food & Beverage, Palm Oil, etc.
- Know-how of and experience in bearing technology and / or service background is a plus (e.g., certification for vibration analysis)
- Wide industrial application engineering experience
- Working knowledge of rotary and linear bearings, working knowledge of rotary machines.
- Vibration Analysis Level I ISO certification will be an advantage, though not mandatory.
- Strong analytical & enginering problem solving skills
- Able to maintain positive attitute and energy while interfacing with wide array of individuals and balancing multiple tasks.
- Competent in value-based selling techniques and strategic sales approach
- Independent, driven and pro-active to support/follow up with customers for order realization.
- Has good business perspective, and able to balance between technical & financal business models.
- Skilled in business negotiations and presentation of ideas
- Energetic and entrepreneurial with desired to meet/exceed targets/KPI.
- Strong communicator, and good interpersonal team player with the ability to relate to customers (internal/external) and get things done.
- "Hands-on" person who is customer orientated & result focused.
- Proficiency in MS Office, including CRM software such as Salesforce would be a plus.
- Willing to travel on short notice.
- Good spoken & written English and Malay. Mandarin would be advantageous.
