Family Nurse Practitioner responsibilities include:

Patient-Centered Quality and Safety:

• Educate patients on maintaining proper health to influence quality outcomes.
• Evaluate, make recommendations, co-manage and treat patients' medical needs for safe and high-quality treatment. Document all patient care within an electronic health record.
• Help develop Patient Centered Practice Teams.
• Respond to patient care inquiries throughout the day

Customer Service Excellence:

• Increase patient engagement and satisfaction through integration of feedback from patients, management, and professional colleagues.
• Maintain all levels of communication.

Health care Environment Management:

• Resolve conflict using appropriate management techniques.
• Cultivate relationships among practice employees and retail store colleagues.
• Balance priorities to manage patient care and needs.
• Manage clinical and non-clinical tasks.
• Adapt to new models of patient care for clinic efficiency.
• Demonstrate core values of CVS Health Minute Clinic in all communications and interactions.
• Help with hiring and development of Practice employees.
• Enhance operational effectiveness, emphasizing cost containment without jeopardizing important innovation or quality of care.
• Validates insurance coverage and incorporates knowledge into care plan