International award-winning executive recruitment expert Monroe Consulting Group is recruiting on behalf of a multinational Industrial energy company.

Our client is seeking for a Field Service Engineer who has strong experience in energy technology.

Job Responsibilities:

• Use the CRM system to report and resolve cases.
• Support company installed systems with technical on-site client service.
• Support via telephone remotely for the company installed equipment and systems.
• Visit locations to handle the following issues:
• Replace/Repair/Install: Accessories for SE, internal cards, optimizers, and communication.
• Provide logistics support for any shipments related to RMA activities.
• Aid in the establishment of a network of management service partners in the area.

Job Requirements:

• 3+ years of experience in a field service/technical support role.
• Background in technical engineering, preferably in the areas of electrical or photovoltaic engineering.
• Excellent project management abilities and a clear commitment to customer service.
• Fluency in English (both written and spoken)
• Strong verbal and written interpersonal communication abilities.
• Independent working ability
• Team-work ability with strong can-do and hands-on attitude.