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Field Service Engineer

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Field Service Engineer

  • Location:

    Ho Chi Minh City

  • Sector:

    Monroe Manufacturing & Industrial 4.0

  • Job type:


  • Salary:


  • Contact:


  • Contact email:

  • Job ref:


  • Published:

    9 months ago

  • Expiry date:


  • Client:

    Monroe Consulting Group

International award-winning executive recruitment expert Monroe Consulting Group is recruiting on behalf of a multinational Industrial energy company.

Our client is seeking for a Field Service Engineer who has strong experience in energy technology.

Job Responsibilities:

  • Use the CRM system to report and resolve cases.
  • Support company installed systems with technical on-site client service.
  • Support via telephone remotely for the company installed equipment and systems.
  • Visit locations to handle the following issues:
  • Replace/Repair/Install: Accessories for SE, internal cards, optimizers, and communication.
  • Provide logistics support for any shipments related to RMA activities.
  • Aid in the establishment of a network of management service partners in the area.

Job Requirements:

  • 3+ years of experience in a field service/technical support role.
  • Background in technical engineering, preferably in the areas of electrical or photovoltaic engineering.
  • Excellent project management abilities and a clear commitment to customer service.
  • Fluency in English (both written and spoken)
  • Strong verbal and written interpersonal communication abilities.
  • Independent working ability
  • Team-work ability with strong can-do and hands-on attitude.