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Field Service Engineer (Semiconductor Testing)

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Field Service Engineer (Semiconductor Testing)

  • Location:

    Bangkok

  • Sector:

    Monroe Industrial

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Pak - Bunyathida Wongthes

  • Contact email:

    bunyathida@monroeconsulting.co.th

  • Job ref:

    BBBH396590_1662952032

  • Published:

    23 days ago

  • Expiry date:

    2022-09-27

Executive recruitment company Monroe Consulting Group Thailand is recruiting on behalf of a global leader in IC testing instruments and equipment. We are looking for a suitably qualified engineer to work as a representative in Thailand. This is an independent hybrid role.

This is a customer-facing role to provide on-site and remote customer support in Thailand and other nearby countries in the region with a focus on operation, troubleshooting, performance evaluation, and maintenance

Job Responsibilities

  • The service engineer provides service & technical support to customers.
  • Support customer as required for job site service, commissioning, and after-sale preventative maintenance, troubleshooting and repairs of the company's products (mining instrument and equipment).
  • Gives technical information or basic training to customer's staff.
  • Effective communication with customers to ensure their satisfaction with the equipment and services provided
  • Calibration support to optimize product performance.
  • Gather data about the instrument and equipment performance in the region, then develop market feedback report.
  • Other temporary tasks assigned by team leader.

Job Requirements

  • Graduated as Electrical/Electronic or Mechanical Engineering and related field.
  • Proficient in English, both written and speaking.
  • At least 3 years of working experience in the semiconductor industry.
  • Hands-on experience with setting up and servicing instrumentation equipment will be advantage.
  • Understanding of Industrial communication and IC testing systems, network & protocols.
  • Good communication skills, customer-oriented, can work under pressure and solve issues independently.
  • Strong PC and MS Office literacy and good skills in network troubleshooting.
  • A current non-restricted driver's license and passport.
  • Ability to work with minimal supervision and able to travel away frequently.