Executive recruitment company Monroe Consulting is partnered and recruiting on behalf of a multinational finance trading company. Our distinguished client is currently seeking for a Funding Officer. The role is based in Kuala Lumpur, Malaysia.
Responsibilities:
* Process client funding transactions with efficiency and accuracy, ensuring timely completion.
* Collaborate with internal departments, such as PSP and Accounting, to resolve any funding-related issues or discrepancies promptly
* Monitor and reconcile client funding accounts regularly, maintaining accuracy and adherence to established procedures.
* Aid clients regarding funding inquiries, offering guidance on available payment options, and addressing any concerns or questions related to their accounts.
* Maintain up-to-date records of client transactions, funding requests, and associated documentation.
* Contribute to the development and implementation of improved funding processes and procedures, aiming to enhance efficiency and customer satisfaction.
* Collaborate with the Sales and Support teams to identify opportunities for client acquisition and retention through competitive funding options.
* Perform reconciliation procedures, ensuring accurate recording and reconciliation of the company's financial transactions.
* Conduct the payment process, accurately processing payments associated with the company's financial transactions.
* Carry out reporting procedures, preparing various financial reports for the company.
Requirements:
* Bachelor's degree in finance, Accounting, Economics, or a related field (or equivalent work experience).
* Proven experience in a similar role within the Forex or financial services industry.
* Strong knowledge of financial markets and Forex trading.
* Familiarity with client funding processes, including deposits, withdrawals, and account transfers.
* Excellent attention to detail and accuracy in processing financial transactions. * Solid understanding of regulatory compliance requirements within the financial industry. * Exceptional organizational and time management skills.
* Proficiency in using financial software and platforms.
* Excellent written and verbal communication skills.
* Ability to work effectively both independently and as part of a team.
* High ethical standards and the ability to handle sensitive financial information with confidentiality. Added Advantage:
* Previous Work Experience in Forex or Finance Trading Industry
* Strong Awareness of Market Trends, Emerging Technologies, and New FinTech Products and Business Models
