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IT Helpdesk

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IT Helpdesk

  • Location:

    Makati City

  • Sector:

    Monroe Information Technology

  • Job type:

    Permanent

  • Salary:

    PHP18000 - PHP20000 per month + To be discussed

  • Contact:

    Ma. Janine Lopez

  • Contact email:

    janine.lopez@monroeconsulting.com.ph

  • Job ref:

    BBBH414406_1678757219

  • Published:

    18 days ago

  • Expiry date:

    2023-03-21

  • Startdate:

    ASAP

  • Client:

    Monroe Consulting Group


Executive search firm Monroe Consulting Group Philippines is recruiting on behalf of one of the leading telecommunications companies.

Job Summary
Our respected client is seeking a System Engineer (Helpdesk) of the highest professional standing and a background in handling trouble shooting and issue management for the job of IT Helpdesk. This job is based on Makati City, Philippines and offers an on-site work arrangement.

Key job responsibilities:

  • Will handle 1st level of trouble shooting.
  • Handles trouble and issue management.
  • Can identify/analyses the issues.
  • Knowledgeable on PC, server, network, and infrastructure
  • Preferably a generalist
  • Contributes to team effort by accomplishing related results as needed.


Key job qualifications:

  • Graduate/Bachelor's Degree in Information Technology & Computer-related/equivalent courses
  • With one (1) year work related experience particularly in helpdesk support
  • With Cisco Certification preferably CCNA an advantage
  • Customer-oriented, exudes a positive disposition and attitude even when faced with challenges.
  • Computer literate (MS Office)
  • Good written and communication skills
  • Can work under minimum supervision.