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IT Operational Manager

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IT Operational Manager

  • Location:

    Malaysia

  • Sector:

    Monroe Software & IT Consulting

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Shawin Kaur

  • Contact email:

    shawin.kaur@monroeconsulting.com.my

  • Job ref:

    BBBH435763_1702268827

  • Published:

    3 months ago

  • Expiry date:

    2024-02-25

  • Client:

    Monroe Consulting Group

Executive search firm, Monroe Consulting Group is recruiting on behalf of one of the leading multinational IT solution partner. They're in search of dynamic leaders to join their force as a IT Operational Manager! What's stopping you?

Job Responsibilities:

  • Supervise IT Operations daily to ensure IT systems, data, backups, and communications' functionality, security, and availability; resolve arising issues.
  • Develop and oversee yearly IT budgets, acquire IT equipment, and manage professional services procurement.
  • Handle IT vendors, contracts, service level agreements, and conduct vendor risk assessments.
  • Identify and manage operational risks and IT projects effectively.
  • Align IT infrastructure with existing and future business needs and strategic objectives.
  • Manage IT department services and create management reports detailing department activities, tasks, and operational metrics.
  • Manage IT team members, conducting performance assessments, aiding in staffing plans, and supporting professional growth.
  • Collect data for metric updates, achieving productivity goals, cost reduction, error elimination, and superior customer service.


Job Requirements:

  • BA/BS degree in Computer Science or closely related industry field (MCSA/MCSE)
  • 4 years' experience in a similar role and 1 year in leadership experience.
  • Able to speak, read and write in Mandarin
  • Able to work in the world's favourite city, Georgetown!

If you have what it takes, do send your resume or you may directly contact Shawin Kaur at or you may contact her at 017 897 5054. All the best!