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Key Account Manager - Ecommerce (FMCG)

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Key Account Manager - Ecommerce (FMCG)

  • Location:

    Jakarta

  • Sector:

    Monroe FMCG

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Ratna S.

  • Contact email:

    ratna@monroeconsulting.com

  • Job ref:

    BBBH436441_1705474423

  • Published:

    about 2 months ago

  • Expiry date:

    2024-03-17

  • Client:

    Monroe Consulting Group

Executive recruitment consultant Monroe Consulting Group Indonesia is recruiting on behalf of a Multinational FMCG Company. Our respected client is seeking a professional with suitable qualifications for the E-Commerce Key Account Manager Position. The job is based in Jakarta, Indonesia.

Responsibilities:

  • Building and maintaining strong, sustainable, and profitable customer relationships with key accounts.
  • Developing long-term and short-term business plans in collaboration with the Customer and Channel team aligned with the company's strategy.
  • Utilizing your familiarity with various e-commerce platforms and technologies.
  • Drive and execute account plans and strategies to achieve sales targets and objectives.
  • Identifying and pursuing business opportunities to grow categories, planning and executing online marketing campaigns to drive traffic and sales.
  • Ensuring in-store excellence and online perfect store executions.
  • Leading collaboration with cross-functional teams to deliver exceptional customer service.
  • Monitoring market trends and competitor activities to identify potential risks and opportunities.
  • Negotiating and finalizing trading terms and promotion agreements.
  • Performing periodic account performance analysis and reviews for internal and external stakeholders.
  • Managing account profitability, investment budget, and account receivables settlement.

Qualifications:

  • Minimum of 5 years of work experience in Key Account Management or a related field.
  • Bachelor's degree or equivalent relevant experience.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and generate actionable insights.
  • Problem-solving skills and a customer-focused mindset.
  • Willingness to travel.