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Growth Marketing Manager (CLM) - SaaS

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Growth Marketing Manager (CLM) - SaaS

  • Location:

    Jakarta, Indonesia

  • Sector:

    Monroe Information Technology

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Nurul Ramadani Nasution

  • Contact email:

    Nurul@monroeconsulting.com

  • Job ref:

    BBBH225086_1636447303

  • Published:

    23 days ago

  • Expiry date:

    2021-12-09

  • Startdate:

    ASAP

  • Client:

    Monroe Consulting Group

Executive recruitment company Monroe Consulting Group is partnering up with a cutting edge MSME-focused SaaS company in Indonesia. They are currently looking for a Growth Marketing Manager to help them with growing the awareness of the product and increasing the traction of the product itself. This job is based in Jakarta, Indonesia.

Job responsibilities:

  • Lead, create, plan, and execute CLM marketing initiatives to optimize customer loyalty, acquisition, retention, personalization, and promotional strategies.
  • Mapping customer journeys by analyzing touch points along a pipeline and maximizing commercial opportunities with it.
  • Segmenting customer databases and maintaining lists of segmented customers.
  • Developing strategies for testing all aspects of a CLM and making sure the most effective approach to customer relationships is always taken.
  • Creating CRM strategy using different communication channels to more effective, using e.g. push notifications, in-app messages, banners, pop-up windows, SMS etc).
  • Partnering with different stakeholders to create more personalized CRM initiatives.


Job Qualifications:

  • 3-5 years of solid experience in managing growth marketing campaign, preferably coming from technology industry.
  • Strong experience in planning, running, analyzing, and interpreting experiments (A/B tests).
  • Well experienced with the technical aspects of marketing, such as CRM, CLM, marketing automation, data management, and API integrations.
  • Strong creative skills to identify and develop CRM marketing strategies that are more effective than conventional marketing levers.
  • Data driven with good analytical skills, meticulous attention to detail and precision, and the ability to perform data tracking, data analytic, data insight, and report development.
  • Fluent in English, both written and verbal.