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Patient Service Representative

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Patient Service Representative

  • Location:

    Dallas

  • Sector:

    Healthcare

  • Job type:

    Permanent

  • Salary:

    US$13.00 - US$16.00 per hour

  • Contact:

    Harsh Sajnani

  • Contact email:

    hsajnani@medicalrecruitmentstrategies.com

  • Job ref:

    BBBH331094_1683841316

  • Published:

    10 months ago

  • Expiry date:

    2023-08-09

  • Client:

    Medical Recruitment Strategies

Job Description Template

We are looking to hire a medical receptionist with excellent organizational and administrative skills. Medical receptionists are expected to be compassionate and discrete with superb time management and record-keeping skills.

To ensure success, medical receptionists should be confident and professional administrators with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. Top candidates will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies.

Medical Receptionist Responsibilities:

  • Greet and attend to patients in person and over the phone.
  • Professionally assist doctors, staff, visitors, and patients.
  • Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs.
  • Answer all phone calls in a professional and courteous manner.
  • Perform all duties within HIPAA regulations.
  • Maintain confidentiality of all doctor, staff, and patient information.
  • Schedule appointments between doctors and patients.
  • Liaise between medical departments with discretion and professionalism
  • Adhere to policy and procedures during all activates.
  • Assist with admissions/treatment as per agreed protocols.
  • Ensure that stock levels are adequate and orders are made timeously.
  • Communicate medical results to patients under clinical supervision.
  • Complete accurate documentation of patient visits.