Job Title:Pharmacy Tech I
Shift Hours: 8 hours shift
CANDIDATES MUST BE FLEXIBLE TO WORK ANY SHIFT BETWEEN 6AM AND 6PM/7AM AND 7PM WITH ROTATING SATURDAYS.
Train-2 weeks; M-F(day hours-TBD); Hours:9:30-6PM(small flexibility) (M-F)- rotating Sat once/month
This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process. Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.
Preferred: 1 year experience (minimum 6 months) as a pharmacy technician coordinating activities in an administrative support function.
MUST HAVE TECH EXPERIENCE
Preferred: 1 year experience (minimum 6 months) experience required in a customer service position with high volume call center experience; preferably in healthcare, social services, or a similar service position.