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Service Delivery Quality

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Service Delivery Quality

  • Location:


  • Sector:

    Monroe Professional Services

  • Job type:


  • Salary:


  • Contact:

    Lubiana Mileva Alfitri

  • Contact email:

  • Job ref:


  • Published:

    16 days ago

  • Expiry date:


  • Client:

    Monroe Consulting Group

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a leading multinational company in Oil & Gas Services. As expansion continues, our client is seeking a professional with at least 15-20 years' experience in Well Testing for the job of Service Delivery Coordinator (Oil & Gas Services). The job is based in Jakarta, Indonesia.

Key job responsibilities include:

  • Report directly to Operation Manager
  • Support the operation team in maintenance and services
  • Handle in well testing management plan and delivery services
  • Support the operation and services team, through addressing the services, technical and maintenance aspects of customer
  • As a key member, will jointly work with the operation team in maintain the asset and units on the field
  • Overlooking day-to-day maintenance and services delivery process and in collaboration with the production team to identify potential and a recommendation for improvements
  • Leadership by managing a cross-functional team to meet business objectives
  • Develop solutions, strategies, and assessment of current industry impact to ensure customer satisfaction and business continuity, in line with the company's strategy
  • Managing planning and manpower of service and customer requirement

Job Requirements :

  • Bachelor's Degree in engineering or any discipline from reputable university
  • Minimum 15 years' experience in well testing
  • Strong exposure in Oil & Gas services
  • Proven track record of developing and maintaining external relationships at senior levels
  • Excellent interpersonal skills, ability to work with teams and networks and influence outcomes at many levels in an organization
  • Excellent project management skills - with ability to identify critical path issues and develop solutions to keep a program on track
  • Strong oral and written communication skills are mandatory
  • Solid leadership skills, mentoring and coaching
  • Strong problem-solving ability and effective employee management experience