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Service Engineer

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Service Engineer

  • Location:

    Philippines

  • Sector:

    Monroe Hospital & Healthcare

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Princess Anne Magpantay

  • Contact email:

    princess.magpantay@monroeconsulting.com.ph

  • Job ref:

    BBBH402609_1661390657

  • Published:

    about 1 month ago

  • Expiry date:

    2022-09-24

  • Client:

    Monroe Consulting Group

Executive search firm, Monroe Consulting Group is recruiting on behalf of Asia's leading distributor of Medical Devices, seeking for Service Engineer that has 2-3 years of work experience in Analytical Instrument.

You will play an important role to:

  • Perform QC inspections on equipment for any physical damages or technical issues
  • Perform installations or commissions on the equipment at customers' site
  • Training customers on the operation and user-level maintenance of the equipment
  • Troubleshoot problems, take corrective actions and complete repairs including testing of the systems according to time frame set by the management
  • Prepare timely and accurate external and internal professional reports for the management and customers
  • Ensure no back-log of service repairs/ faulty units returned by customers
  • Update company's Service CRM database according to time frame set by the management.
  • Report on current issues or feedbacks received from customer to management
  • Discuss and participate with team members on service delivery improvements
  • Continuously increase product knowledge and improve repair turnaround time

To be successful in this role, you would require:

  • Degree in Electronics / Mechatronics, Biomedical Engineering or relevant engineering discipline.
  • 2 - 3 year(s) of experience in a similar role is preferable
  • Is result oriented, a team player, self-motivated and willing to learn and adapt.
  • Prior experience in handling government tenders is preferred
  • Experience in general analytical instrumentation
  • Willing to travel extensively within the Philippines
  • Preferably possess own transportation