Executive search firm Monroe Consulting Group Philippines is recruiting on behalf a well-established company and one of the country's leaders in providing world-class software and hardware solutions, project management tools, and education services for CAD (Computer Aided Design), BIM (Building Information Modelling) and Project Management to various local and international companies across Architecture, Engineering and Construction (AEC) and Manufacturing industries. This job is based in Makati City on a hybrid work set-up.
The Solutions Specialist will be responsible to provide software technical support and assistance to Corporate Sales and company affiliates during sales engagement with new prospects or existing customers.
Key Job responsibilities include:
- Achieve high excellence in customer support activities related to pre-sales, post-sales, training, and special projects (customization and consulting)
- Assist Technical Solution Supervisor/ Manager in coaching Junior Solutions Specialist
- Degree in Architecture, Mechanical, Electrical, or Civil Engineering;
- Working knowledge of at least four (4) years in BIM / CAD / CAM / CAE or PDM solutions
- Extensive experience on Customer Service (pre and post sales) and Public Relations