* 1-2 years call center experience preferred.
* Demonstrated ability to work with a high degree of accuracy and attention to detail.
* Demonstrated ability to maintain information in the strictest confidence.
* Experience providing customer service, preferably over the telephone, with proven ability to be sensitive to each request and apply strict confidentiality.
* Familiarity with the Internet
* Must be proficient and fully functional in Microsoft Office applications and able to effectively utilize all available office management technology.