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*Representative I - Pharmacy

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*Representative I - Pharmacy

  • Location:

    Cumberland

  • Sector:

    MRS Pharmacy

  • Job type:

    Temporary & Contract

  • Salary:

    Negotiable

  • Contact:

    Merifei Tagala

  • Contact email:

    mtagala@medicalrecruitmentstrategies.com

  • Job ref:

    BBBH414240_1678469796

  • Published:

    about 1 year ago

  • Duration:

    3 Months

  • Expiry date:

    2023-03-20

  • Startdate:

    03/27/2023

  • Client:

    Medical Recruitment Strategies

Duties:

  • Manage and triage inbound communications from patients, prescribers and caregivers. Communication types include calls, faxes and emails.
  • Customer Service
  • Manage patient specific reports
  • Identify or manage patient demographics in multiple software systems
  • Various other tasks to support the pharmacy personnel.

Experience:

  • Minimum of 1 year customer service experience.
  • Excellent communication skills, including a strong command of the English language and the ability to clearly articulate to customers over the telephone.
  • Strong ability to multitask and organize workload for efficient use of time.
  • Computer experience is required with proficiency in Microsoft Outlook, Word and Excel.
  • Basic data entry skills with attention to accuracy and quality is essential.
  • Experience in a health care setting or insurance industry is a plus.
  • Ability to work with people in a team environment while meeting individual performance goals.
  • Must be able to read and interpret policies, procedures and instructions.
  • Effective organizational skills and ability to prioritize a fluctuating workload and competing priorities is essential.

Education:

High School Diploma or GED

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