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*Representative I - RX Comm

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*Representative I - RX Comm

  • Location:

    Central Falls

  • Sector:

    MRS Medical

  • Job type:

    Temporary & Contract

  • Salary:

    Negotiable

  • Contact:

    Dominique John Parole

  • Contact email:

    dparole@medicalrecruitmentstrategies.com

  • Job ref:

    BBBH406722_1668025902

  • Published:

    28 days ago

  • Expiry date:

    2023-02-07

We, at Medical Recruitment Strategies is looking for the best Representative I - RX Comm for CVS Health (On site, Contract Position)

Job Location: Cumberland, Rhode Island

Shift: Mon-Fri 8:30AM - 5PM EST

Pay Rate: $18/HR


As a Representative I, your key responsibilities would include but are not limited to:

  • Support for CVS.com/ RX Records responsible for providing concise patient and prescription information in accordance with HIPAA requirements via various sources in a call center environment
  • Verify insurance coverage for potential new clients. Additionally, you will re-verify insurance coverage for existing patients in order to process patient prescription needs successfully and demonstrate excellent customer services to patients, health care professionals, and insurance carriers.
  • Manage in coming inquiries for prescription records and provide information to authorized parties.
  • Resolves patient complaints by identifying problems and coordinating appropriate corrective action.

Experience / Qualification required:

  • 1-year experience with customer service or call center environment
  • Proficient in using Windows-Based Applications like Microsoft 365 and Microsoft Office
  • High School Diploma is Required. Associates Degree in Business and Accounting is Preferred.
  • Strong customer service skills
  • Strong oral, interpersonal and communication skills
  • Basic alpha number data entry skills with attention to accuracy and quality
  • HIPAA Knowledge
  • Experience in a health care setting or insurance industry is a plus, including knowledge of basic insurance and third party terms and medical terminology.


Please submit your most recent resume together with time of availability and updated contact number for a brief interview. Thank you!