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Technical Center Head

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Technical Center Head

  • Location:

    Makati City

  • Sector:

    Monroe FMCG

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Paulene Cleo Maranan

  • Contact email:

    paulene.maranan@monroeconsulting.com.ph

  • Job ref:

    BBBH431079_1694144979

  • Published:

    27 days ago

  • Expiry date:

    2023-10-08

  • Client:

    Monroe Consulting Group

Executive search firm Monroe Consulting Group is recruiting a Technical Center Head on behalf of a food fmcg and solutions company. The role be responsible for managing operations of the Technical Center and leading Technical support across the business. Role will report to the Head of Marketing and will be based in Makati City (onsite work setup).


Key Responsibilities:

  • Oversees the day to day operations of the Technical Center, drives tasks related to inventory or products, equipment, and materials, and ensures bakery equipment are well maintained
  • Responsible for the creation of recipe for client ideation and in-house recipe requests, and safekeeping the in-house recipe library
  • Leads product sampling, ensures standard quality of sampling produced by all regions, develops method of sampling for products (props needed, method, and training approach)
  • Mobilizes the team to provide technical and logistical support for all sales and marketing events/activities such as live and online product demos, and trade shows. This includes providing orientation for guest Chefs and home bakers, shares technical expertise/provides input with demo facilitators, answers technical questions specific to application of formulation of products, and other logistics requirement such setting up of working bakery and demo area, basked goods and product displays
  • Provides support for Key Accounts/One on One demos which include includes creating a recipe that matches the client and assigned sales team requirement, trains and guides in-house Chefs for the demos, provides clients with a sample specification, food costs, and recipes.
  • Consolidates and coordinates sample demo requests and demo schedules
  • Provides input on Technical Center budget requirement during budget preparation as aligned with the directions and future strategies
  • Monitors expenses, identifies cost saving initiatives, provides support to negotiates rates and payment terms for all Technical Center purchases
  • Monitors the team's performances, designs and proposes training need to upgrade Technical Center expertise
  • Ensures new members are provided with proper orientation program and education, provide product training, product manuals


Minimum Requirements:

  • Bachelor's degree in food technology, HRM or related courses; Certified Bread and Pastry Chef is an advantage
  • At least 10 years related experience; Excellent Bakery and Pastry skills, skilled in all aspects, breads, pastries, and cake decorations
  • Knowledgeable in bakery management and operations
  • Good verbal and written communication and presentations skills
  • Good leadership, interpersonal skills, and a team player
  • Ability to compose training materials and execute training
  • Organized and efficient in managing multiple projects
  • Well versed in Microsoft office applications