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Technical / IT Support

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Technical / IT Support

Hi,

Hope you're doing good.

This is Abdul, a recruiter from ConSol Partners. I have a job opportunity with one of my client's for a VIP Support / Technical Support in Munich, Germany.

It's a quick hire process. Interested candidates can send send their CV's

Title: VIP Support / Technical Support

Location: Munich, Germany

Duration: Long term contract (2 to 3 years)

Job type: Onsite

Encompasses:

- Personal Technical On-site Assistance to the Executive Chairman

- Personal Technical On-site Assistance to the Vice Presidents

- Personal Technical On-site Assistance to the members of the Executive Office

The Technology Assistant delivering the on-site VIP Executive Service:

  • handles end-user computer requirements
  • handles network service technical assistance requirements
  • does hardware installation, troubleshooting
  • installs and troubleshoots hardware such as desktops, laptops, scanners, projectors, printers, video conference equipment
  • Installs application software such as Microsoft Office and other related office productivity tools, antivirus, communication-related application software like Skype4Business
  • resolves network and internet-related connectivity issues
  • Installs and maintains network nodes such as Wi-Fi access points, network routers, etc.
  • Installs and maintains printers and printing services
  • assists in the setup and monitoring of video live streaming services, as well as the setup and support of streaming broadcasts
  • assists in the setup and monitoring of video conferencing sessions
  • documents technical support requests, and actions taken by creating and updating tickets, and acts on the resolution of issues through the internal ticketing system