Executive recruitment company Monroe Consulting Group is partnering up with a cutting edge MSME-focused SaaS company in Indonesia. Our client is looking for a UX Researcher that will help the team to create useful, usable, innovative, and delightful new products and features for SMEs. This job will be based in Jakarta, Indonesia.
Job responsibilities:
- Define, plan and conduct independent research on multiple aspects of products and experiences to drive actionable changes in company's growth strategy.
- Doing online experiments for A/B testing for the product.
- Collect and analyze user behavior through ethnography, surveys, usability testing, benchmark studies, and server logs.
- Work with Designers, Product Managers, Software Engineers and other UX Researchers to prioritize research opportunities in a fast-paced, rapidly changing environment.
- Understand and incorporate complex technical and business requirements into research.
- Advocate research findings to diverse audiences through written reports.
- Create and design a good-quality presentation, describe a study and the results in simple words (words of the users without losing the essence). Independently present the results of the study to the team and stakeholders.
- Provide feasible solutions or tips to solve operational problems and to coordinate resources of business/operations teams, so as to advance the implementation of research results and follow up on the results.
Job requirements:
- Minimum 4 years of experience of relevant work experience as UX researcher coming from technology industry.
- Experience conducting semi-structured interviews, contextual field visits, usability studies either live or remote.
- Experience in conducting research using Userzoom or usertesting.com.
- Experience integrating user research into product designs and design practices.
- Ability to judge research feasibility, so as to solve the product's core experience problem.
- Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.