How we Create Value
Our people focussed business model and global expertise sets us apart from our competitors and enables us to deliver on our strategy.
Multi-Branded with Focused Sector-Driven Approach
The Group operates in six sectors, targeting different segments of the market with different brands. Each has in-depth knowledge and expertise in their specific market.
Our brands’ expertise means they know how and where to find the best candidates, providing clients with the best fit and helping candidates with their career development. This enables them to build strong and lasting relationships with both clients and candidates. Our niche approach makes it easier to engage with candidates and clients in markets where there are skills shortages.
Diversified by Geography and Sector
The Group is diversified by both geography and sector, operating in 20 countries and across six sectors. This spread of operations helps mitigate economic and political risks as well as providing opportunities to drive our growth.
Our geographical spread is well balanced with a presence in both established and emerging markets. 60% of our net fee income is delivered by our presence in the four largest staffing markets (USA, Japan, UK, Germany) while we also have a significant presence in Latin American and Asia Pacific where we believe there are excellent opportunities for long-term growth.
Our diversification helps mitigate economic and political risks from individual markets and helps provide a more stable base for the Group to invest and grow. Our presence in established markets provides opportunities for our niche sector experts to deliver in markets where there are typically skills and labour shortages. Our presence in the less mature markets within Latin America and Asia Pacific provides opportunities for long-term growth as these markets develop.
Empowered and Supported Leadership
The Group empowers its leaders as they are the experts in the markets in which they operate. The staffing industry is continually evolving, and success cannot be achieved in isolation. The support structures we have put in place allow our businesses to maximise their potential for success.
The staffing industry is constantly evolving, with greater competition, the impact of technology and a complex and evolving regulatory environment. In order to be successful, we must be able to respond to these changes, challenges and opportunities. The Group provides a strong support network, driven through its sector structure which enables each of our business leaders to maximise the potential of their operations. This allows us to operate effectively as a Group, and to maximise benefit for our stakeholders.
Range of Staffing Services
The Group has three main service lines: permanent recruitment; temporary and contract recruitment; and offshore recruitment services. While we provide a full range of staffing services, we have a bias towards temporary and contract recruitment, which is generally more stable throughout the economic cycle.
The overall bias towards temporary and contract recruitment helps mitigate our economic risks and the more predictable income streams derived from longer- term relationships help with resourcing and planning. Our focus also reflects the markets we operate in, the opportunities we identify and the services in demand. Our Offshore Recruitment Services sector makes us unique amongst our peers and has shown strong growth. We believe this will continue to be a driver of future growth.